Terms of Service

Last updated: October 23, 2024

1. Acceptance of Terms

By accessing and using colab.ing, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our service.

2. Description of Service

colab.ing is a feedback management platform that enables organizations to:

• Collect and manage employee feedback
• Integrate with workplace tools (including Slack)
• Track and analyze feedback patterns
• Facilitate organisational improvement

3. User Registration and Accounts

3.1 Account Creation

• You must provide accurate information
• You must maintain current contact information
• You are responsible for account security
• Accounts are limited to authorized users

3.2 Account Requirements

• Users must be 18 or older
• Corporate accounts must have authorization
• One account per user
• Secure password requirements

4. User Obligations

Users agree to:

• Provide truthful feedback
• Maintain professional conduct
• Respect confidentiality
• Follow organizational policies
• Use the service as intended

5. Prohibited Activities

Users must not:

• Share access credentials
• Submit harmful content
• Violate others' privacy
• Attempt unauthorized access
• Misuse the platform

6. Intellectual Property

6.1 Our Rights

• Platform and features
• Branding and trademarks
• Documentation and content
• Proprietary technology

6.2 Your Rights

• Your feedback content
• Your organizational data
• Your custom configurations
• Your integration settings

7. Payment Terms

7.1 Subscription

• Pricing plans
• Payment methods
• Billing cycles
• Refund policy

7.2 Changes

• Price modifications
• Plan adjustments
• Notice requirements
• Renewal terms

8. Termination

We may terminate or suspend access to our service immediately, without prior notice or liability, for any reason including:

• Terms violation
• Harmful behavior
• Non-payment
• Misuse

9. Limitation of Liability

9.1 Service Availability

• No guarantee of uptime
• Maintenance windows
• Force majeure events
• Technical limitations

9.2 Damages

• Limited liability
• Indirect damages
• Data loss
• Service interruption

10. Slack Integration Terms

10.1 Integration Use

• API compliance
• Data handling
• Usage limits
• Authentication

10.2 Responsibilities

• Proper configuration
• Permission management
• Security measures
• Usage monitoring

11. Privacy and Data Protection

Users agree to:

• Follow privacy policy
• Protect user data
• Maintain confidentiality
• Report breaches

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes.

13. Governing Law

These terms are governed by [Your Jurisdiction] law.

14. Contact Information

For questions about these Terms: Email: hello@colab.ing

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in effect.