Privacy Policy

Last updated: October 23, 2024

1. Introduction

Welcome to colab.ing. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our feedback management platform.

2. Information We Collect

2.1 Information You Provide

• Name and email address
• Organization details
• User feedback and comments
• Profile information
• Authentication credentials
• Slack workspace information (when integrated)

2.2 Automatically Collected Information

• Usage data and analytics
• Log data and device information
• Cookies and similar tracking technologies
• IP addresses and browser information

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process and manage feedback submissions
• Send notifications and updates
• Improve our platform
• Communicate with you about our services
• Integrate with Slack and other authorized third-party services
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Your organization administrators
• Service providers and partners
• Legal authorities when required
• Third-party integrations (like Slack) with your consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

8. International Data Transfers

We may transfer data internationally in compliance with applicable data protection laws.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this privacy policy periodically. We will notify you of any significant changes.

11. Contact Us

For privacy-related questions or concerns: Email: hello@colab.ing

12. Slack Integration Privacy

When you use our Slack integration:

• We access only the permissions explicitly granted
• We process workspace data according to Slack's requirements
• You can revoke access at any time
• We maintain separate security for Slack-related data

13. Compliance

We comply with:

• Applicable data protection laws
• Industry security standards
• Slack Platform Policy

14. Your Choices

You can:

• Customize notification preferences
• Control data sharing settings
• Manage integration permissions
• Export your data
• Delete your account

15. Cookie Policy

We use cookies for:

• Essential functionality
• Performance monitoring
• User experience improvement
• Integration features

For detailed information about our cookie usage, please see our Cookie Policy.